You can view your order details by logging into your account on our website www.beantown.in. Once you login you will see an option called - My Orders at the footer, where you can view all your past orders.
Alternatively, a confirmation of the order will be sent to your registered WhatsApp Number & Email after placing the order

Yes, you can change the delivery address as long as your order has not left the warehouse. Once the order has been shipped, it is not possible to modify the delivery address.

If you wish to change the address to an international location, the customer will be responsible for paying the shipping fees associated with the change. However, if you have placed an order with international shipping and would like the delivery to be made in India instead, the shipping fees will be refunded in the form of a Credit Note or Coupon.

For further assistance, please contact us via WhatsApp/call at +91 8590357355

Sometimes we dispatch whatever we have ready so as to decrease your waiting time. Also since every product has a different shipping timeline, we may ship the order in batches. Products in your order may not be shipped from same warehouse and so you might get products in different packages. To know about your order status you can get in touch via Whatsapp/call +91 8590357355

Our garments are like works of art, hand block printed with special dyes with love because of which they might bleed initially, don't worry it's temporary and a part of their artistic nature.

1. Avoid mixing darker tops with lighter bottoms to prevent any unexpected colour blending.
2. If you're planning to show off your new attire in high-sweat zones, we recommend opting for another equally stunning ensemble.
3. We suggest Dry Cleaning but gentle hand washing with a mild detergent will also do the trick.
4. During the first few washes, wash them separately.
5. Skip the washing machine.
6. Gentle dry them inside out in a shaded area.
We take great pride in the unique character of our handcrafted products. They may have slight irregularities, but that's what makes them truly one-of-a-kind!

We have many leading brands which are size-inclusive and they provide all sizes ranging from XS to 6XL without any extra charges.
Our size chart differs from product to product & brand to brand. Size chart is displayed under all the products on our website

Please click on the “notify me when restocked option” which you will find under the sold out item. We cannot give you a certain timeline for the restock. If and once it is restocked you will receive an email about the same.

The photos of every product are clicked in different light settings. We try to take pictures in a setting that is the closest to what the product looks like in reality. However, there are times when the camera lens cannot match the perspective of the eye and thus slight colour differences are unavoidable. Since our products are also not machine made in large quantities but in fact made by an artisan and in small batches, each batch could have a slight difference in the shade of the colour due to the human involvement in the process

Since our products are not machine made in large quantities but in fact made by an artisan and in small batches, each batch could have a slight difference in the print due to the human involvement in the process. They may have slight irregularities, but that's what makes them truly one-of-a-kind!

Our shipping timelines vary depending on products ordered. Usually it take 3 working days to ship from the warehouse. 

All International orders will also take 2-14 working days to be shipped but if an order has multiple products and timeline varies then the entire shipment will be shipped together. 

Working Days are Monday - Friday so the shipping timeline does not include the weekend.

Once the order is dispatched from our warehouse, tracking details will be emailed to you on your registered email.

Please do not accept a parcel if it is tampered as we will not be responsible for it.

No, we do not offer reverse pickup for products.

For eligible products we may ask you to ship the product back to us and provide a full Store Credit or coupon for equivalent amount.

As soon as the order is shipped from our warehouse, you will receive an email/sms with tracking details. Please do check your junk/spam emails too as sometimes the email gets labelled as such.
Alternatively you can track your order in our website under 'My Orders' in the footer section

Yes, we do ship worldwide. Get in touch with us through our Whatsapp +91 8590357355 to check on the shipping charges

For Domestic Shipping

We offer free shipping for all orders with in India

For International Shipping

Contact us through our Whatsapp +91 8590357355 to check the shipping charges

Customs and import duty, if any, will have to be borne by the customer at the time of delivery, if applicable.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

You can contact customer service via email on customer@beantown.in

Via whatsapp/call on +91 8590357355

Please note that our working hours are Monday to Saturday, 10 am to 7pm.

You can also contact us via our website’s contact form

Our CHENNAI STORE is NOW OPEN!We are so excited and looking forward to seeing you at the store! Come visit us and shop all our latest collections and new styles launched exclusively at the Store!

Store timing : 10.30 AM - 8.00 PM (Open on all days)
Store Address : G1, Eldorado Building, 112, Nungambakkam High Rd, Nungambakkam, Chennai, Tamil Nadu 600034

Click here to Get Directions : https://g.co/kgs/6aDaZ57